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P&J Textiles Barnsley

P&J Textiles Barnsley

2 2  Reviews

Textiles in Barnsley - Barnsley Town Centre
29 New Street, Barnsley Town Centre, Barnsley, S70 1RZ
+44 (0) 1226 712255

P&J Textiles Barnsley Reviews

I think the staff need customer service training because the manner and help is downright arrogant . When asked a question the answer is given as though it's too much trouble and why are you asking ? they don't offer advice at all and when you asked the question you are made to feel unknowledgable.. answers like I don't know ? means they know nothing about the product they are selling and should not be behind the counter.  

Rating  3

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Suprised by your returns policy, I bought some embroidery scissors last Wednesday which proved to be faulty on returning them was offered a replacement by a a very obliging sales assistant but alas no more in stock but a delivery due the next day 27th June, called in and still no scissors so I asked for a refund so that I could go elewhere to buy some but was only offered a credit note, surely this cannot be legally right as the goods were not fit for purpose, however will check wirh Trading Standards on Monday , the best that was offered was a replacement when new stocks came in but no guarantee as to when that would be.  

Rating  1

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